Will I get a prorated refund for the unused part of my policy when I cancel?
Updated
It depends on which part of your policy you're canceling. Your free base policy has nothing to refund, but a paid upgrade or add-on does.
Your complimentary base policy
Your complimentary base policy for one pet is completely free, so there is no charge to refund when you cancel it.
Paid upgrades and add-ons
For any paid policy upgrades or add-on packages, we issue a prorated refund for your unused coverage time.
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